BUSINESS TRANSFORMATION · SYSTEMS · FINANCE · APPLIED AI
Cost, speed and quality —
improved at the same time.
Most improvement is incremental: a slope. The changes that matter are step functions —
designed from how your business actually operates, not from a template or a tool.
Garros FungPractitioner·Problem Solver·Collaborator
The Approach
Real transformation runs on people, process and technology —
most initiatives start and end with technology.
AI is a case in point. Applied to a broken process, it automates the mess faster. Applied to disengaged people, it becomes shelfware. The sequence matters:
Perspective
See the business as a whole system first. Where does value actually flow — and where does it leak?
Intention
Decide deliberately what needs to be true. Choices about people, process and technology — made in the open, with trade-offs on the table.
Execution
Only then act — with tools fitted to the design, and change management that makes it stick.
Jumping straight to Step 3 — "let's use AI" — is how efficiency programs burn money and goodwill.
Background
The discipline to work in the right order — and the practitioner's hands to make it real.
Industrial Engineering foundation
Systems thinking, process design and optimization — the discipline of improving how work flows end-to-end, before deciding what to improve or automate.
Process mapping, analysis and design
across industries and functions
Finance Leader & Business Partner
At Procter & Gamble, Hershey and General Mills — from product economics and portfolio management to strategy and FP&A. Through the business lens, not the accounting lens.
Sustainable, accretive growth
across brands and businesses
People leadership & change management
A rarer pairing with the technical skills: organization design, team effectiveness, coaching and training — including Team Congruence assessments through the Mind Your How practice. Complex systems change led end-to-end — including the human side that determines whether any of it sticks.
Global systems and changes delivered
on time, with quality
Independent practice, since 2016
Engagements across finance transformation, process redesign and change management — for clients ranging from family- and PE-owned businesses to market leaders such as Molson Coors and Andrew Peller Limited.
Finished-product waste ↓ by millions
Month-end close: Work Day 8 → Work Day 5
Applied AI, as a practitioner
I run my own practice on AI-augmented workflows daily — analysis, process design, content and tool building. I don't sell licenses or complex implementations. What I bring is perspective: where tools like AI genuinely multiply a team's output — and where a simpler, more relevant solution is the better choice.
How I Work
Practitioner
I've done the work, not just advised on it. Every engagement empowers the team with the process, tools and skills — not a dependency on me.
Problem Solver
Diagnose before prescribing. The first question is never "which tool" — it's "where does value leak, and why."
Collaborator
The best answers come from the people closest to the work. I map, design and build with teams — completeness over perfection, whole-picture drafts that leaders can react to.